Your Privacy Is Our Responsibility
This policy explains in detail how your personal information is collected, used, and kept secure on the 489bd platform.
1. Introduction & Scope
This privacy policy applies to all services, websites, and mobile platforms of 489bd. When you register on our site, use your account, or access any of our services, you are considered to have agreed to the terms of this policy. We place the highest importance on your privacy and are committed to protecting your information.
This policy applies only to services provided under the 489bd platform. We are not responsible for the privacy policies of third-party websites or services. The latest effective version will always be published on this page.
489bd is committed to ensuring a safe and transparent environment for users in Bangladesh. Our SSL encryption technology remains active at every stage of transmitting and storing your information.
2. What Information We Collect
489bd collects only the information necessary to provide our services. Below is a breakdown of the different types of information:
Personal Identity Information
Information you provide when opening an account:
- Full name and date of birth
- Email address
- Mobile number
- National ID card or passport details (for verification)
Financial & Payment Information
Information collected to complete transactions:
- bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (where required)
- Deposit and withdrawal history
- Transaction timestamps and amounts
Usage & Activity Information
Information automatically recorded while you use the platform:
- Login times and IP address
- Gaming history and betting records
- Device and browser information
- Session duration and navigation patterns
Cookies & Technical Information
Information used to improve site functionality:
- Cookies and session tokens
- Preferred language and settings
- Referral source information
- Performance and error logs
3. Purpose of Data Use
489bd uses collected information only for the specific purposes listed below. It is never sold to third parties for commercial purposes.
| Purpose | Description | Type of Information Used |
|---|---|---|
| Account Management | Completing the registration, login, and account verification process. | Identity and contact information |
| Transaction Processing | Completing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. | Payment information |
| Security Assurance | Preventing fraud, conducting anti-money laundering (AML) checks, and ensuring account security. | Identity, financial, and activity information |
| Customer Support | Resolving your questions and issues via live chat and email. | Contact and activity information |
| Service Improvement | Analyzing site performance and improving the user experience. | Technical and activity information |
| Responsible Gaming | Monitoring gaming patterns to identify and support potentially at-risk behavior. | Gaming history and activity information |
4. Sharing Information with Third Parties
489bd does not sell or rent your personal information to any third party. However, limited information may be shared in the following circumstances:
Payment Processing Partners
Necessary financial information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions. These partners have their own privacy policies that apply to their services.
Technology & Security Services
Technical information may be shared with technology partners engaged in site functionality, security analysis, and fraud prevention. These service providers operate under strict data protection agreements.
Legal Obligations
We may be legally required to disclose information to relevant authorities in response to a court order, government directive, or any other legal obligation. In such cases, we provide only the specific information requested.
Business Transfers
In the event of a future merger, acquisition, or business transfer, collected information may be transferred. Should such a change occur, we will notify you in advance and this privacy policy will be updated.
5. Data Security Measures
489bd has implemented multiple layers of technical and organizational measures to protect your information. Our security framework follows industry-standard best practices.
SSL Encryption
All data transmission on the site is secured through TLS/SSL encryption. Your information is always sent and received in encrypted form.
Access Control
Only authorized personnel have access to your information, and they operate under strict confidentiality agreements.
Password Hashing
Your password is never stored in plain form — it is kept secure using industry-standard hashing algorithms.
Regular Security Reviews
Our systems undergo regular security testing so that any potential vulnerabilities can be identified and resolved quickly.
Data Breach Response
In the event of a data breach, we will notify affected users as quickly as possible and take the necessary steps.
Secure Server Infrastructure
Our servers are operated in internationally accredited data centers, where the highest standards of physical and digital security are maintained.
Important: No method of data transmission over the internet is 100% impenetrable. We strive to ensure maximum protection, but guaranteeing complete security is not possible. It is therefore important that you keep your own password and login details secure.
6. Cookies Policy
Cookies and similar technologies are used on the 489bd website. They help improve your browsing experience and ensure the site functions correctly.
Essential Cookies
Essential for the basic functionality of the site. Without them, login, payment, and account management will not work properly. These cookies cannot be disabled.
Analytics Cookies
Used to analyze site performance and usage patterns. This information is completely anonymous and is used solely for service improvement.
Preference Cookies
These cookies are used to remember your language preferences, display settings, and other personal preferences, so you do not have to configure them each time.
Security Cookies
Used to ensure account security and prevent unauthorized access. They assist with session verification and fraud detection.
Most cookies can be managed through your browser settings. However, disabling essential cookies may affect your ability to use certain features of the site.
7. Your Rights & Controls
489bd believes every user should have control over their own information. Your main rights are described below:
Right to Access
You can request at any time to find out what information we hold about you and for what purpose it is being used.
Right to Rectification
If any of your information is incorrect or incomplete, you can contact us to request a correction.
Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
Right to Object to Processing
You may object to the processing of your information for certain purposes. We will review your request and take the necessary action.
Right to Data Portability
You may request to receive your own information in a structured, machine-readable format.
Right to Restrict Processing
If there is a dispute about the accuracy of your information, or if you believe processing is unlawful, you may request that processing be temporarily restricted.
If you wish to exercise any of the above rights, please contact us. We will respond to your request within a reasonable time.
8. Data Retention Period
489bd retains your information only for as long as necessary. The retention period depends on the type of information and the purpose:
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Active account information: Retained for the entire duration that the account remains active.
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Transaction records: Retained for a specified period after account closure in compliance with financial regulations.
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Identity verification information: Retained for the period required under AML and KYC regulations.
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Technical logs and analytics data: Generally short-term and automatically deleted after a set period.
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Inactive account information: After prolonged inactivity, information may be securely deleted, unless legal obligations require it to be retained.
9. Protection of Minors
489bd is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.
We take age verification steps during the registration process. If we are informed that information from someone under 21 has been collected, we will immediately delete that information and close the associated account. Parents or guardians may contact us regarding this matter.
10. Policy Changes & Updates
489bd may update this privacy policy from time to time due to business needs, technological changes, or legal obligations. If significant changes are made to the policy, we will notify you in the following ways:
- The date of the latest update will be published on this page.
- Notifications will be sent to the registered email address for any important changes.
- If you continue to use the site after the updated policy takes effect, you will be considered to have given your consent to the new policy.
- We expect you to review this page regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact the 489bd support team. Our team provides assistance in both Bengali and English.